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  1. Електронний науковий архів Науково-технічної бібліотеки Національного університету "Львівська політехніка"
  2. Електронний архів Науково-технічної бібліотеки
  3. Матеріали конференцій
  4. Computational linguistics and intelligent systems
  5. Computational linguistics and intelligent systems. – 2019 р.

putin IS MURDERER

Please use this identifier to cite or link to this item: https://oldena.lpnu.ua/handle/ntb/45495
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DC FieldValueLanguage
dc.contributor.authorBilova, Mariia
dc.contributor.authorTrehubenko, Oleksandr
dc.date.accessioned2019-10-31T13:21:06Z-
dc.date.available2019-10-31T13:21:06Z-
dc.date.created2019-04-18
dc.date.issued2019-04-18
dc.identifier.citationBilova M. Study of software systems usability used for customers loyalty identification / Mariia Bilova, Oleksandr Trehubenko // Computational Linguistics and Intelligent Systems. — Lviv : Lviv Politechnic Publishing House, 2019. — Vol 2 : Proceedings of the 3nd International conference, COLINS 2019. Workshop, Kharkiv, Ukraine, April 18-19, 2019. — P. 46–54. — (Student section).
dc.identifier.issn2523-4013
dc.identifier.urihttps://ena.lpnu.ua/handle/ntb/45495-
dc.description.abstractOn the background of software (SW) increase in quantity and complexity and SW versions change, a friendly interface allows enhancing SW competitiveness, reduction in SW development costs, increase in SW users number and users satisfaction, as well as reduction in costs needed for users training and support. The product using which users achieve the goals set and solve various issues in an efficient way, is deemed to be a user-friendly software product.The purpose of the article is to study existing methods for assessing the application usability and analyzing the features of using the main software usability indicators on the example of software for customer loyalty of 'Infotech' consumer society.
dc.format.extent46-54
dc.language.isoen
dc.publisherLviv Politechnic Publishing House
dc.relation.ispartofComputational Linguistics and Intelligent Systems (2), 2019
dc.relation.urihttp://life-prog.ru/1_33645_preimushchestva-i-nedostatki-CRM-sistem.html
dc.relation.urihttp://ena.lp.edu.ua
dc.relation.urihttp://zakon3.rada.gov.ua/laws/show/436-15
dc.relation.urihttps://www.ua-region.com.ua/38667722
dc.relation.urihttps://usabilitygeek.com/how-to-use-the-system-usability-scale-sus-to-evaluate-the
dc.subjectSoftware
dc.subjectUsability
dc.subjectProgram Interface
dc.subjectCRM-system
dc.subjectLoyalty
dc.subjectCustomer Database
dc.subjectSegmentation
dc.subjectRFM Method
dc.subjectForms
dc.subjectSUS Form
dc.subjectUsability Testing
dc.subjectMain Factors Of SW Usability
dc.titleStudy of software systems usability used for customers loyalty identification
dc.typeArticle
dc.rights.holder© 2019 for the individual papers by the papers’ authors. Copying permitted only for private and academic purposes. This volume is published and copyrighted by its editors.
dc.contributor.affiliationNational Technical University «Kharkiv Polytechnic Institute»
dc.format.pages9
dc.identifier.citationenBilova M. Study of software systems usability used for customers loyalty identification / Mariia Bilova, Oleksandr Trehubenko // Computational Linguistics and Intelligent Systems. — Lviv Politechnic Publishing House, 2019. — Vol 2 : Proceedings of the 3nd International conference, COLINS 2019. Workshop, Kharkiv, Ukraine, April 18-19, 2019. — P. 46–54. — (Student section).
dc.relation.referencesen1. Kaverina, I.: Analysis of the existing methods for customer database management to enhance competitiveness of a drug store network. Bulletin of Siberian medicine, vol. 4, 172–176 (2014).
dc.relation.referencesen2. Informational web site LIFE-PROG.ru. http://life-prog.ru/1_33645_preimushchestva-i-nedostatki-CRM-sistem.html.
dc.relation.referencesen3. Ryazantsev, A.: How to introduce CRM-system for 50 days.Omega-L Publishing House, series 1000 bestsellers (2017).
dc.relation.referencesen4. Kinzyabulatov, R.: CRM. In detail and to the point. Publishing solutions Publishing House (2016).
dc.relation.referencesen5. Isakov, O., Cherednichenko, O., Mozgin, V., Yangolenko, O.: Study of software products usability testing processes models. The National Technical University Bulletin ХIIІ. Series: Strategic management, portfolio, programs and projects management, vol. 2 (1278), 73–80 (2018).
dc.relation.referencesen6. Kirilenko, O., Kuznetsova,Yu.,Sokolova, E., Frolova, G.: Procedure for user interface usability testing.http://ena.lp.edu.ua.
dc.relation.referencesen7. Prokhorova, A.: The concept of site usability: design indices and standards.Economics and Law, vol. 9 (67), 87–90 (2016).
dc.relation.referencesen8. Official site of Ukraine VerkhovnaRada. http://zakon3.rada.gov.ua/laws/show/436-15.
dc.relation.referencesen9. Informational web site of Infotech consumer society.https://www.ua-region.com.ua/38667722.
dc.relation.referencesen10. Brooke, J.: SUS: A Retrospective. Journal of usability studies, vol. 8 (2), 29–40 (2013),https://usabilitygeek.com/how-to-use-the-system-usability-scale-sus-to-evaluate-the usability-of-your-website/.
dc.citation.journalTitleComputational Linguistics and Intelligent Systems
dc.citation.volume2 : Proceedings of the 3nd International conference, COLINS 2019. Workshop, Kharkiv, Ukraine, April 18-19, 2019
dc.citation.spage46
dc.citation.epage54
dc.coverage.placenameLviv
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