The expediency of using evaluation indicators of logistics processes effectiveness in the system logistics activities controlling

Abstract

The importance and necessity of using logistics activity controlling for the purpose of increasing enterprise operation efficiency is substantiated. The need of formation and application evaluation indicators of logistics activity performance of the enterprise is argued, which create an important information data base of the enterprise necessary for effective planning, control and regulation of all logistics processes of the enterprise. The emphasis is on the impact of logistics services quality on the competitiveness and image of the enterprise, and, as result, on profitability and prospects for further development and improvement.